Delivery


Shipping your order

All of our artisan products are delivered around the UAE and across the globe with full insurance.

For the UAE, orders are processed within one week. Our Artists carefully prepare your artisan products and take every care in producing authentic creations.

Please note that orders are not shipped or delivered on fridays or holidays.

Occasionally, we experience high volume of orders so your shipment may be delayed by a few days - we will keep you notified of your expected delivery schedule via email or telephone.

Normal Shipping Delivery timings 

Your shipping charges will be calculated and displayed at checkout.

UAE - please allow 72 business hours for delivery once order has been confirmed by email to you. 

GCC - please allow for 5 - 7 business days for delivery once order has been confirmed by email to you. 

Rest of the World - please allow for 7 - 21 business days for delivery once order has been confirmed by email to you. 

Delivery delays can occasionally occur.

Arte Bazaar deliver using Safe Arrival across the UAE; International orders are shipped by DHL. 

You have our assurance that we will do our utmost to find the most competitive, safe and secure option with our preferred shipping agents.

In some cases, we may have to ask you for your identity. This is because certain regions and countries have their own sets of rules and regulations around delivery. 

For example: 

For KSA Deliveries

  • Some countries require you to provide us with your ID Number and Full Name in order to ensure smooth customs clearance and hassle-free delivery of your parcel.
  • Acceptable information includes National ID name and number, passport name and number or your name and number on any government-issued document showing proof of residence in that country.
  • Please note that the ID name and number shared must match the details on your order.
  • Please refer to the KSA Customs website for further information.

For Global Deliveries

  • In order to ensure a smooth customs clearance process, we need a copy of your National ID and it can be sent to us via lucy@arte-experience.com
  • Please note that the name on the ID shared must match the details on your order.

 

WARNING : OFAC

https://arte-bazaar.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of United Arab Emirates.

 

Please let us know if you have any queries regarding delivery of your order by emailing sarah@arte-experience.com